Customer Support

We accept the following forms of payment:

Visa, MasterCard, American Express, Discover, Stripe and PayPal.

We offer the choice of Stripe or Paypal to securely process your order.

Your credit card will be charged immediately.

Subscriptions (for example, membership in Graceflow Me! Soul Circle) are processed through Stripe, monthly, based on the date you activated your subscription. For payment plans such as 2-pay options for session packages, the second payment is charged to your credit card 30 days after the first payment.

Once your payment is completed, you’ll be directed to a Thank You page which will have Susan’s Acuity calendar link embedded. Just click the link and follow the prompts to set your session date and time.

This button is only applicable if you have purchased a defined Package of services. For single-session scheduling, please scroll below the service description to the time zone drop-down menu, set your time zone and click the Set Time Zone button to continue to the next page.

Acuity automatically adjusts Susan’s appointment times to your own time zone. By entering your time zone first, Acuity can auto-adjust available times for you to match your time zone.

First, Susan will check in with you for any urgent concerns that would take priority for the session. 

Next, she’ll scan your energy and begin healing any areas that are revealed as needing attention. From there, Spirit guides the sequence of issues to address, usually from the spiritual level of the Akashic Records. Susan often takes you through a healing process to release trapped energies, emotions, or even entities, as appropriate. The session closes with time for brief questions and recommendations for simple follow-up or other resources to help afterwards.

Each session is unique, but the common elements are compassion, clarity, non-judgment, and generally, immediate improvements in energy plus a sense of ease and peace.

Subtle energies move faster than light, so many energy shifts can happen immediately. Depending on your sensitivity to energy, you may feel tingles, heat or cold, or other physical indications of energy moving. You may also feel lighter, happier, freer, or otherwise “better” during and right after the session.

Because our physical bodies and Earth itself are much denser energy, changes at those levels come more slowly. But when you set your intention to be open to change and to do your part in facilitating it, results are likely to be quicker.

Results are a partnership between you and your Soul, and depend on your motivation, follow-through, persistence, and willingness to change old patterns.

Spiritual, health or financial results vary with each individual and Susan cannot guarantee that you will experience results similar to the testimonials presented on any of the site pages, or any results at all. Sessions, classes, courses, and products are not intended to diagnose, treat, cure or prevent any disease. 

Testimonials are true and correct as written; however, these statements or examples should not be viewed as promises or guarantees of results. Results are affected by a number of factors over which Susan has no control.

You may or may not experience anything from the sessions, the services, or the products offered on this site. Please consult a medical professional if you are experiencing illness, depression, anxiety, mood swings or any concerns whatsoever.

Please see the Disclaimer Page and the Waiver Page for more complete information.

In a Clearing, Susan sets sacred space and then enters a meditative state in order to receive the information about the discordant energies and/or entities that require Clearing for either the person or the space affected. For a property, she may request a photo, or refer to a satellite image of the property to assist her in tuning in to all that is present in the energy environment. For a person, just basic identifying information is sufficient to connect on the Soul and energetic levels.

Susan works with a powerful Collective of Clearing and Healing Spirits to address all the aspects of Clearing that are presented for the session. She channels the process, speaking aloud and recording the entire event and any observations or recommendations for follow-up.

Once the Clearing is complete, Susan sends the recording to the client, along with a copy of her Clearing template, so the client can jot down any notes to have a written record of the work along with the spoken recording. 

It is best to think of the recording as a confirmation of what HAS HAPPENED, so that the discordant energies remain Cleared away and the new state of healing can continue.

It works something like a cell phone! It’s not necessary to be in physical proximity to a caller to talk on a cell phone, as cell phones use electromagnetic radio waves to connect with other cell phones. Similarly, Clearing recipients do not need to be in physical proximity to Susan to receive the Clearing energies, just as Susan does not need to be physically nearby to send it. Energy connects all matter and living beings. It is simply a matter of mastering how to direct it

For a person, results often include:

• Feeling “cleaner” inwardly

• Sense of inner peace, mental clarity

• Better sleep

• Drop in anxiety or anger levels

• Improved relationships with others

• Increased vitality and productivity

• Feeling more centered and “fully oneself”

For a home/property, results often include:

• Feels and even looks cleaner and/or brighter

• People/pets feel healthier and calmer 

• Drastic reduction in accidents, illnesses, and “bad luck” on the premises

• Increased prosperity and cash flow

• Quicker sale or purchase if desired

IMPORTANT NOTE: 

Spiritual, health or financial results vary with each individual and Susan cannot guarantee that you will experience results similar to the testimonials presented on any of the site pages, or any results at all. Clearings and products are not intended to diagnose, treat, cure or prevent any disease. 

Testimonials are true and correct as written; however, these statements or examples should not be viewed as promises or guarantees of results. Results are affected by a number of factors over which Susan has no control.

Please see the Disclaimer Page and the Waiver Page for more complete information.

Susan recommends Comprehensive Clearings for susceptible people at least twice a year. For energetically “active” properties, up to four times a year (quarterly). And a Clearing is always highly advisable after accidents, surgeries, traumas, disasters, or other significantly upsetting events that disrupt natural energy flow and protections.

1.  24/7 Graceflow: energy cleansing, healing, and realignment, a constant FLOW of Spirit-enriched, personalized energy transmissions for you, for your home, and for your entire family—including your pets

2. Twice-monthly live Zoom sessions:

   1. Live mini-readings and healings--immediate access to Susan’s assistance!

   2. Soul Growth Q & A time or special members-only workshop

3. Bonus audio healing and meditation MP3s

4. A Soulful community area  (in development) where members connect and expand together

5. Exclusive gifts and content--a growing library of resources for Clearing, Healing, and Ascension

6. Members-only discounts to select products and events offered to the public

All the sessions will be recorded, and the links to access/download the sessions will be emailed to you for you to keep, as well as posted in the Members Area. You can tune in when it’s convenient for you!

Susan also opens each session with a special meditation to include everyone’s energy in the session, whether you are listening live or to the replay. You may feel results even before you listen in to the recording!

Again, Graceflow is custom-coded to yourself, your family, and your living space. A better practice is to share Grace itself with others around you! This is Universally authorized, and simple to share:

1. Imagine the person fully surrounded by the Four Energies of Grace (Divine Love, Power, Wisdom, and Joy)--in a Grace Dome.

2. Invite the energies of Grace to bless and help the person as their Sovereign Will allows.

And that’s it! You can refresh the Grace Dome as you desire, but it will just keep “beaming Grace” to the person 24/7. This practice can be done for ANYONE, ANYWHERE, as it does not violate free will and is totally in alignment with Divine Benevolence.